Managing Access Notifications
This article covers how to configure and manage Access notifications, including initial setup, deactivation, and a breakdown of notification types and groups.
---------------------
What are Access notifications?
Access notifications allow administrators, hosts, permit approvers, and other user groups to receive automated, site-specific alerts based on real-time events (e.g., visitor sign-ins, denied entries, or flag triggers). These are configured on a site-by-site basis to keep your internal team informed.
Important Privacy Note: These alerts are strictly designed to notify internal users configured within this settings area. The system cannot automatically notify the individual visitor or contractor who has signed in onsite (such as sending an automated reminder to sign out). This restriction is in place for privacy compliance, as the system cannot send automated communications to external users without explicit prior consent.---------------------
How to set up Access notifications
- Go to the Access > Site Info.
- Select your site using the Location dropdown.
- Enter the Notification Settings area.
- Press the Add New Notification Receiver button.
- Select the permit group you wish to notify from the Create Notification For: dropdown.
Note: See the next section of the article below for more info on the different types of permit groups. - Tick the type of notifications the group would like to receive.
- Scroll down the popup and press Save:
---------------------
Related Articles
What is a host?
In Rapid Access, a host is the person a visitor selects from a list of nominated hosts during their sign‑in, indicating who they are visiting. Sites can configure notifications so that, when a host is selected, they receive site‑specific ...Host list bulk upload guide
Host List Bulk Upload Template Before uploading, you'll need to prepare your host list in a spreadsheet template (CSV format). To request the Host List Bulk Upload Template, email our support team at support@rapidglobal.com. Fill out columns A to E ...How to activate a site in Rapid Access
After you have created your site within the Settings module in the MyRapid Administrator portal, you must activate the site within Access to be able to enable a sign-in system for your site. Please not that this does NOT automatically enable the ...How to set up a do not disturb period for site notifications
Go to the Access module. Enter the Site Info area. Select your site using the Location dropdown on the left-hand side. Go to the Notification Settings tab. Press the Pencil icon to the right of the relevant notification setup: Under the Do Not ...How to add a host to the Host List
Go to the Access module Press the Host List tab. Select the site using the Location dropdown on the left-hand side. Press the Add New Host button: Enter the Host’s full name, email address, and mobile number within the relevant fields. Press the Add ...